Here's the refined and corrected version of this FAQ section to improve its grammar and readability:
Frequently Asked Questions (FAQ)
If you have any questions, please feel free to contact us. Below are some commonly asked questions and our responses:
Sample Order: Can I place a sample order? Yes, a free sample order is available for you to conduct a quality test.
OEM Production: Can you provide OEM (Original Equipment Manufacturer) services? Yes, we can produce products according to customers' specific requests for OEM.
Delivery Time: What is the estimated delivery time? After receiving your deposit, it normally takes 15 to 25 days for us to complete the order and arrange delivery.
Payment Methods: Which payment methods do you accept? We accept two payment options:
TT (Telegraphic Transfer): A 30% deposit is required upfront, and the remaining 70% should be paid upon receipt of the copy of the Bill of Lading (BL).
LC at sight (Letter of Credit at sight): This is also an acceptable payment method.
Company Identity: Are you a manufacturer? Yes, we are both a manufacturer and an exporter. We have successfully passed the strict field verification conducted by the renowned Alibaba company. Our factory is situated in Shijiazhuang City, Hebei Province, China. With nearly 31 years of experience, we specialize in manufacturing various types of towels, including cleaning towels, home towels, beach towels, and microfiber towels.
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