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Custom Logo Sports Golf Fitness Outdoor Sports Sweat Towel Absorbent Quick Drying Microfiber Towel

Custom Logo Sports Golf Fitness Outdoor Sports Sweat Towel Absorbent Quick Drying Microfiber Towel

Regular price $4.61 USD
Regular price $0.99 USD Sale price $4.61 USD
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Here is a more comprehensive and accurate version of this FAQ section with grammar corrections and added details to make it more helpful for customers:

Frequently Asked Questions (FAQ)


If you have any questions or need further information regarding our products and services, please feel free to contact us. Our team is dedicated to providing you with prompt and satisfactory assistance.

1. Sample Order


Question: Can I place a sample order?
Answer: Yes, a free sample order is available for you to conduct a quality test. This allows you to evaluate the quality, texture, and functionality of our products before making a larger purchase. To obtain a sample, please reach out to our customer service team via [mention specific contact details such as email address or phone number]. When you contact us, kindly provide relevant information such as the specific product model or type you are interested in, as well as your complete shipping address. Please note that there might be certain limitations on the quantity of free samples based on the nature of the product and our company policies. We will do our best to process and ship your sample as quickly as possible.

2. OEM Production


Question: Do you offer OEM (Original Equipment Manufacturer) services?
Answer: Yes, we have the capability and expertise to provide OEM services according to our customers' specific requests. Our experienced design and production teams are well-equipped to handle a wide range of customization needs. Whether it's customizing product features, incorporating unique logos or branding elements, or adjusting the materials and specifications, we are committed to delivering products that meet your exact requirements. If you have an OEM project in mind, please get in touch with us to discuss the details. We will guide you through the entire process, from the initial concept and design phase to the final production and delivery, ensuring that the end product aligns perfectly with your vision.

3. Delivery Time


Question: What is the estimated delivery time for my order?
Answer: After we receive your deposit, the production and delivery process typically takes 15 to 25 days. However, this timeframe may be subject to variation depending on several factors. For example, if your order involves complex customizations, a large quantity, or if there are any unforeseen circumstances such as supply chain disruptions or production bottlenecks, the delivery time may be extended. We will closely monitor the progress of your order and keep you informed at every stage. In the event of any delays, we will promptly communicate with you and provide an updated estimated delivery date. Additionally, the actual shipping time may also be affected by the shipping method you choose and the destination of your order.

4. Payment Methods


Question: Which payment methods do you accept?
Answer: We accept the following payment methods:


  • TT (Telegraphic Transfer): For TT payments, we require a 30% deposit to initiate the production process. This deposit is used to secure your order and cover the initial costs of materials and production setup. Once the products are ready for shipment, you will need to pay the remaining 70% balance against the Bill of Lading (BL) copy. This payment structure ensures that both parties are protected during the transaction.
  • LC at sight (Letter of Credit at Sight): A Letter of Credit at sight is a secure payment option where the payment is guaranteed by a bank. When we present the required documents to the issuing bank as per the terms of the LC, the bank will release the payment immediately. This method is often preferred for international transactions as it provides an added layer of security and trust for both the buyer and the seller.

5. Company's Manufacturing Status


Question: Are you a manufacturer?
Answer: Yes, we are a manufacturer and exporter. We have successfully passed the strict Field Verification conducted by Alibaba, a renowned and trusted e-commerce platform. This verification process assesses various aspects of our business, including our production facilities, quality control systems, and business operations. Our factory is located in Shijiazhuang city, Hebei province, China. With nearly 31 years of experience in manufacturing various types of towels, such as cleaning towels, home towels, beach towels, and microfiber towels, we have established a strong reputation for delivering high-quality products. Our long-standing experience in the industry, combined with our commitment to innovation and continuous improvement, enables us to meet the diverse needs of our customers both domestically and internationally.


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