Microfibre Sports Towel Quick-drying Lightweight Workout & Gym Towel Microfibre for Camping Fitness Sports Woven Rectangle

Here are some improvements and additional clarifications for this FAQ section:

Question 1: Can I have a sample order?
Answer: Yes, a free sample order is available for quality testing. This allows you to assess the quality, texture, and functionality of our products before placing a larger order. Please contact our customer service team, and they will guide you through the process of obtaining a sample. We may need some basic information from you, such as the specific product you are interested in and your shipping address.

Question 2: Can you produce OEM?
Answer: Yes, we have the capability to provide OEM services according to customer requests. Our experienced design and production teams are skilled at bringing your unique ideas and specifications to life. Whether it's customizing the size, color, logo, or other aspects of the product, we are committed to meeting your specific requirements. You can share your detailed OEM needs with us, and we will work closely with you to ensure the final product meets your expectations.

Question 3: What is your delivery time?
Answer: After receiving your deposit, the production and delivery process normally takes 15 - 25 days. However, this timeline may be affected by factors such as the complexity of your order, the quantity of products, and any special customization requirements. For example, if you have a large order or need highly customized products, the production time may be longer. We will keep you informed throughout the process and do our best to meet the estimated delivery time. In case of any unexpected delays, we will communicate with you promptly and provide alternative solutions if possible.

Question 4: Which payment do you accept?
Answer: We accept two main payment methods. The first is TT (Telegraphic Transfer), where we require a 30% deposit to initiate the production process. Once the products are ready for shipment, you will need to pay the remaining 70% balance against the Bill of Lading (BL) copy. This ensures that both parties are protected during the transaction. The second option is a Letter of Credit (LC) at sight. With an LC at sight, the payment is guaranteed by the issuing bank, providing a secure payment arrangement for both you and us. If you have any questions or need further clarification about the payment methods, please feel free to contact our finance department.

Question 5: Are you a manufacturer?
Answer: Yes, we are a manufacturer and exporter. We have successfully passed the strict Field Verification conducted by the famous Alibaba company, which validates our production capabilities, quality control systems, and business integrity. Our factory is located in Shijiazhuang city, Hebei province, China. With nearly 31 years of experience in manufacturing various types of towels, including cleaning towels, home towels, beach towels, and microfiber towels, we have developed advanced production techniques and a comprehensive quality management system. Our long history in the industry has allowed us to build a reputation for delivering high-quality products to customers around the world.

By making these improvements, the FAQ section becomes more informative, user-friendly, and professional.